First response
Respond While Interest Is Active
Acknowledge the enquiry, reflect the person’s interest and make the next step clear.
Stop Letting WhatsApp Leads Go Cold
Build the Conversation After the Click
Turn an enquiry into a clear journey instead of another message your team has to remember.
- Respond while interest is active
- Ask useful qualification questions
- Identify intent, urgency and fit
- Separate hot, warm and nurture leads
- Follow up without repeating yourself
- Move qualified prospects to a booking or human handover
One Journey, Six Decisions
Build the logic from the first response to the moment a person books or takes over.
Qualification
Ask Less. Learn More.
Use a few focused questions to understand intent, urgency and fit without turning the chat into a form.
Segmentation
Give Each Lead the Right Journey
Organise enquiries by readiness so immediate opportunities receive attention without losing longer-term prospects.
Proof
Send What the Lead Actually Needs
Share the case study, testimonial, explainer or answer that matches the person’s actual concern.
Follow-up
Keep Moving Without Chasing
Build a short sequence in which every message adds value, with clear timing and a clear stopping point.
Handover
Know When Automation Should Step Back
Define the triggers, context and ownership needed for a smooth handover to the right person.
Add a Clean Path to Booking
The bonus module connects qualified interest with a consultation, appointment, demonstration or trial—without another chain of messages.
- 01Qualified interest
- 02Booking link
- 03Clear confirmation
Two Hours. One Complete Lead Journey.
A guided working session, not a passive webinar.
Find the gaps
Identify where leads are lost between first response, qualification, follow-up and ownership.
Map the journey
Define what should happen from enquiry to next action.
Build responses and logic
Develop the first response, qualification questions, lead categories and proof.
Build follow-up and handover
Create the no-response sequence and decide when your team should step in.
Add booking
Connect qualified interest with a consultation, appointment, demonstration or trial.
Review next steps
Review the completed journey and identify what to test or connect next.
Bring
- A laptop
- Your current enquiry journey
- Existing messages or forms
- A booking link, when applicable
Leave with
- A mapped WhatsApp lead journey
- Message and qualification templates
- A follow-up and handover plan
- The recording and implementation checklist
Is This Workshop for You?
It is built for founders, marketing, sales, service and operations teams that already receive enquiries.
It fits if
- You already receive enquiries
- You want a more consistent first response
- Your team needs clearer qualification and ownership
- Bookings or handovers involve too much back-and-forth
It is not
- You want a lead-generation class
- You need mass WhatsApp broadcasting
- You want a passive webinar
- You expect a complete custom implementation service
ASAKASH SAIKIA
Build With Akash Saikia
Tech Director, RHAD
Akash will guide you from the lead’s entry point through first response, qualification, follow-up and the right next action.
Bring a real enquiry journey from your business and work through it during the session.
One of Five Seats
SGD 100
Per participant. Includes the guided live build, planning templates, bonus booking module and recording.
FormatLive on Zoom
Duration2 hours
Time12:00–2:00 PM SGT
First workshopTuesday, 8 September 2026
Group sizeMaximum 5 participants
Need to reschedule or cancel? Contact RHAD.
Questions Before You Book
Yes. This is a guided working session in which participants actively build their lead nurturing flow.
No. The workshop begins with the customer journey, messages and decision logic. Technical concepts are explained in practical terms.
The live workshop includes guided flow-building, downloadable planning templates, the bonus booking module and access to the recording.
No. It focuses on what happens after a lead has expressed interest: response, qualification, follow-up and the next action.
Bring a laptop and a basic understanding of how leads currently move through your business. Existing forms, WhatsApp messages or booking links may also be useful.
Contact the RHAD team for details about rescheduling, cancellation or transferring your registration.
Your Next Lead Should Not Be Left Waiting
Build the response, qualification and follow-up journey in one focused session.
Reserve Your SeatSGD 100 · Live on Zoom · 12:00–2:00 PM SGT · Only 5 seats