Deloitte.
assessment tool.
Digital maturity, made measurable.
Explore the Deloitte projectFor Singapore wellness centres, spas and clinics: reply to booking enquiries, capture the details and give your team more time with people.
“Another booking enquiry—and we’re with someone!”
When someone messages on WhatsApp, your workflow replies, gathers booking preferences and hands the request to your team to confirm.
✓ Appointment request captured. Your team confirms the slot.
Illustrative conversation. WhatsApp setup and usage fees are separate.
One booking-enquiry workflow. Your existing tools.
Built, tested and handed over to your team.
Scoped on a discovery call.
Agreed before we build.
Third-party software, API and usage fees are separate. Additional workflows are quoted separately.
We review your booking calendar, CRM or inbox on the discovery call and connect what is supported. We agree what the workflow can reply to, capture and hand over before setup.
Access to the relevant tools, one person to approve the replies and handoff rules, and roughly three hours across the audit, review and handover calls.
You own the workflow, accounts and exportable files, with documentation and training for your team. We’ll agree the scope on the discovery call; additional builds are quoted separately.